Frequent QA’s

General Queries

Frequently Asked Questions

IV Infusion Therapies
IV infusions deliver nutrients, vitamins, and medications directly into the bloodstream for rapid absorption, hydration, and therapeutic effects, bypassing the digestive system for quicker and more effective results.
Medical Services
At THRIVE wellness we offer you reliable medical services to prioritise your well-being. Rest easy knowing we provide approved, safe medications, thoroughly vetted by the Indonesian Food and Drug Supervisory Agency (BPOM). Reach out to us for personalised medical attention and consultation that cater to your needs. At THRIVE wellness, we're here for you, providing expert care with a comforting and reassuring touch. To arrange an appointment please either contact us direct or complete a form so as we can make immediate contact with you to start your wellness journey.
Our Qualifications and Accreditations
THRIVE wellness is an accredited medical clinic offering professional medical advice and specialised IV infusion services. Our team, licensed by the Ministry of Health of the Republic of Indonesia (Kemenkes RI), and the Indonesian Doctors Association (IDI), is committed to delivering reliable healthcare. We ensure the highest standards of safety and quality, using only medications approved by the Indonesian Food and Drug Supervisory Agency.
How long are IV Infusions and Consults?
IV Infusion Treatments typically last between 30 minutes to an hour depending on the severity of the treatment. Consults usually range between 15 minutes to 45 minutes depending on the treatment plan and individual needs.
Pricing and Fee Structure
Our pricing varies based on the type and duration of the IV treatment. Consultation fees are separate and depend on the service provided. Contact us for detailed pricing tailored to your specific needs.
How to Book a Treatment
There are a few ways to book an IV appointment or medical consultation. You can call us directly on our mobile, message us through WhatsApp or Messenger, or schedule an appointment online. We’ll guide you through the process and find a convenient time for you to visit our medical clinic or arrange an on-site visit specifically to your accommodation.
Guidelines for Managing Appointments
To manage appointments, cancel or reschedule, please notify us 24 hours in advance. Late arrivals may result in shortened appointment times. Confirmation and reminders will be sent via email or text.
Parking and Accessibility
We offer free parking on-site for our patients. Our medical clinic is wheelchair accessible with designated parking spaces near the entrance for convenience.
Cancellation and Rescheduling
Please notify us at least 24 hours before your appointment to cancel or reschedule. Late cancellations may incur a fee. Contact us to manage your appointment changes promptly.
Insurance and Payment Options
We accept major insurance plans; please check coverage details with your provider. Out-of-pocket payments can be made via credit/debit cards or cash. Flexible payment plans may be available; please enquire about options.
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